Development of a lesson on the topic "Ecology of housing. Housing maintenance technologies. Interaction with housing and communal services. Storage of food and non-food products."

List of services provided

In fact, the fee for maintaining a residential premises has a whole list of services. The basis is as follows:

Checking the technical condition of the house and concluding its status in the documentation. As a rule, this is done by emergency workers. They include the emergency or safety of the house in the operational report of the conclusion.
Equipping staircases, vestibules, and local areas with light. This question is quite relevant because the residents themselves, and not the company employees, are responsible for changing light bulbs. To eliminate this violation, you need to write a collective complaint to the Housing Office.
Maintenance of the house and surrounding area.
Garbage and solid waste removal.
Repairs of operational entrances, roofs, facades, seams, basements and communications.

The main list of services that the management company is simply obliged to provide to residents of apartment buildings is often violated. People pay money out of their own pockets, but are still responsible for the repairs and beauty of their home. In order to correct the situation, they need to write a collective complaint, sign it and submit it to the management company or housing office.

This list is basic, but other services may be included. To approve them, it is necessary to hold a meeting of residents with the chairman and representative of the company.

The question of cleaning hallways is often raised. Recently, many residents have been refusing the services of cleaners. Either they hire someone from outside, or they do it themselves. In the latter case, it is necessary to set a schedule, a queue and distribute funds for the purchase of detergents.

A lot has been discussed regarding tariffs and many complaints have been filed. Most often, situations occur when the management company does not follow the state tariffs, but sets its own. And not all payers are interested in this.

You can initiate this topic at a meeting of residents. The main condition is the presence of an employee of the management company to which the house is assigned. There they discuss housing and communal services and what is included in the maintenance of housing.

Intercom systems

The problem with turning on the intercom in “Contents” is quite common. Many people are confused about what is included in home maintenance. Usually it goes like this:

The installation was carried out by the state (which is hard to find these days). It was initiated by the residents. In this case, payment for the intercom will be included.
All the problems and concerns regarding the installation of the intercom were handled by a private company. Residents are collecting money and turning to private owners. Then the intercom system will appear in a separate column.

A lot of troubles often happen with an intercom. For example, residents turned to a private owner, but the management company includes him in the list. It also inflates the price. This may not hit your pocket, but decent money is transferred from residents to the details.

Recycling

Many incomprehensible situations arise with the removal of garbage and solid waste. There are three quite common ones:

Garbage and solid waste removal are already included in housing maintenance. They and other services are included in one payment.
Garbage removal is not carried out at the initiative of residents. This is done by a hired waste management company. For implementation, there must be good reasons for the people of the house or area.
Garbage removal and solid waste are paid together, but they are not included in the contents. This is wrong, so you need to file a complaint to correct the violation. It just seems like it costs pennies. After some time, this will be quite a significant amount.

Works by season

The payment includes services provided by the management company on a seasonal basis. Since residents pay money for them, workers are required to provide the following:

repair and replacement of roofs and coverings;
repair and operation of ventilation;
cleaning drains and gutters;
repairs, cleaning of the garbage chute (if there is one at the entrance);
repair and painting of railings and stairs in the entrance;
repair and installation of driveway canopies;
installation of entrance doors and windows;
maintaining the area near the house (painting fences, installing benches, mowing grass, removing leaves, snow);
planting trees and flowers;
care of playgrounds and property on them;
emergency maintenance;
watering flowers in front gardens near entrances and courtyards (an aura for the people living there).

Work by season can be included in the column, or removed. The main thing is an agreement with the company or housing office.

List of works

Everyone understands that the current repair and maintenance of housing includes a certain list of actions.

But meanwhile, there is a regulatory legal act that lists all types of work, which includes the maintenance and ongoing repairs of residential premises.

The list is introduced to us by Government Decree No. 491 of August 13, 2006. In accordance with this act, the management company or HOA, as part of the supervision of the maintenance and repair of housing, must perform a number of actions.

Let's see what work is included in maintenance and current repairs , and what we pay for:

Work on lighting of common property.
Cleaning common areas in accordance with sanitary standards.
Land works in areas near an apartment building (landscaping).
Collection of household waste , as well as its removal independently or with the help of appropriate companies.
fire safety measures .
Ensuring that the premises maintain the legal temperature and humidity levels.
Inspection of common premises in order to identify non-compliance with standards, as well as those that threaten the life, health and convenience of residents.
Timely implementation of routine and planned repairs.
Preparation for use of common property.

This is not a complete list of work that is included in the maintenance and current repairs of an apartment building, which should be carried out by your management company or HOA.

In the list you can find out in detail the nuances of carrying out maintenance and repair actions, as well as the conditions for completing the actions of the HOA or management company.

But sometimes the needs of residents of an apartment building exceed the limits established by law, and additional work is required. What to do in such situations?

Is it possible to request anything additional?

If residents have additional requests for work on the current maintenance and repair of the common property of the apartment building, for example, landscaping the entrance and subsequent care of flowers, frequent renewal of paint on the walls, and so on, the management company or HOA has the right to refuse citizens such a request.

The service organization is not obliged to carry out actions not included in the list of works on repair and maintenance of housing..

However, residents may hold a meeting where representatives of the service organization will be asked to take responsibility for any actions and carry them out as normal, for which residents will be charged a fee . Read more about who is involved in ongoing home repairs here.

If the majority of residents vote positively for this idea, then they can invite the HOA or management company to draw up an additional agreement , which will indicate additional terms of cooperation, as well as payment.

If, from the very beginning of moving into the house, the residents had additional requirements, which they found out at the general meeting, choosing the method of managing the house and voting for one or another organization, the conditions can be spelled out initially in the agreement between the owners and the company.

Find out how to force the management company to make repairs at the entrance. After reading the article, you will know whether the payment for major repairs is mandatory or voluntary.

Who is entitled to benefits on payment for major repairs? Read here who has the right to apply for compensation and subsidies.

Formation of tariff rate

You definitely need to know how the tariff is formed. The structure is like this:

For people occupying social housing, this is called tenancy.
Payment for repairs carried out in the house and entrances.
Fee for cleaning entrances (cages) and vestibules.
Equipping entrances and vestibules with electricity and providing the necessary cosmetic repairs.
Major renovation of the entire entrance.

It is very important to ensure that these services are not included in a separate payment, otherwise this will be considered a gross violation. They are included in the content. If such a nuisance occurs, residents need to draw up a collective complaint and submit it to the appropriate authorities.

If there is no government at either the housing office or the management company, there is no need to give up. An appeal to Rospotrebnadzor will be a powerful blow for them. If people fail here too (it happens), the matter continues by filing a lawsuit.

Another important point that not everyone knows about is that the tenant does not pay for this column in the receipt. He is not the owner of the apartment and has reasons not to pay.

Expenses for maintaining living quarters

From January 1, 2021, living expenses include payment for:

Cold water supply and hot water supply,
wastewater disposal,
electricity,

consumed when fulfilling the minimum list of services necessary for the maintenance of common property in the apartment building .

An exception is cases when the price of such communal resources in the house is included in the payment for utilities consumed for the maintenance of common property.

When such expenses are included for the first time to pay for utility resources for the proper maintenance of common property, their amount cannot exceed the standard for consumption of utilities on one-room service, established by a constituent entity of the Russian Federation as of November 1, 2021.

Next, the amount of the fee is determined based on the consumption standards of the required type of utility resources for common property.

If the list of works for the maintenance of the property exceeds the minimum, the owners of the OSS can include in the payment for the maintenance of the residential premises the costs of acquiring the volume of utility resources necessary to maintain the property in the apartment building, taking into account the excess of consumption standards.

The amount of payment for the maintenance of residential premises for payment of utility resources necessary for common property is written down in the receipt as a separate line for each type of resource.

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Calculation of tariff for housing maintenance

The tariff primarily depends on the calculations of the employees of the management company to which the house is assigned. The budget is approved for a period of 12 months. This plan includes a list of services. Afterwards the cost of all work is determined.

To calculate the amount, the following formula is used: Payment amount = (Tariff x Sq) + (N x Smop x Sq/Stotal). All this is denoted as:

Current tariff;
Sq is the living area of each resident;
N is the rate at which services are consumed;
Smop - total area of entrances, vestibules, etc.;
Stotal is the sum of all premises.

All this is calculated using special programs. Then the total amount is displayed.

With direct management and HOA

When directly managing an apartment building, the amount of payment for the maintenance of residential premises must correspond to the amount of payment for services and work under contracts concluded by the owners of the premises with those who provide such services, based on the decision of the OSS.

However, such a fee does not include the cost of paying for utility resources necessary for the maintenance of the educational institution.

If the management method in an apartment building is HOAs, residential complexes, housing cooperatives, then from January 1, 2017, the amount of mandatory payments and contributions includes the expenses of such organizations to pay for utility resources consumed in the maintenance of public buildings in the apartment building.